Updating Your Theme

At LyraThemes, we believe that nothing is perfect – but striving for perfection is our passion. We are very diligent about updating our themes, with at least one update scheduled every month and any “emergency” updates handled immediately if a critical bug is discovered. We also welcome any feedback and suggestions on how to make our themes better. Each suggestion is given serious thought and if the feature request can be accommodated, we add it to our theme road map and tackle it in the coming updates.

So it is imperative that you keep your themes up to date – to avoid any malfunction or security failures, and to get the best out of the new features we’re constantly pushing out.




A Theme Update is Available


Whenever there is a theme update, you will see something like this on your WordPress Dashboard:



When you go to Appearance > Themes, you will see something like this:



Please note – clicking “Update Now” for this theme will not work. We currently do not support automatic theme updates (this is in the works). If you do click the “Update Now” button, you will see something like this: “Update Failed: Update package not available”



Clicking on the theme image will show you this theme detail popup. As you can see, this is also where it tells you the current version, the latest version, and that “Automatic update is unavailable for this theme.”.



For more information, click “View version x.x.x details”. You should see a popup like this. This page tells you the date of the update and the latest version, and how to obtain it with links to our support form, and your account dashboard so you can proceed to download the update.



Download Theme Update


For this, log into your LyraThemes account and go to Downloads. Download the latest theme installation file. It will come as a zip file, for example kale-pro.zip. Store this on your computer somewhere. Extract it into a folder.


Your Current Theme Folder


The main objective of the theme update is to simply overwrite all the files in the current theme folder with the ones from the new package that you just downloaded. Important thing to note is that the name of the folder that your current theme is using (“kale”, “kale-pro”, or whatever your installation may have named it) needs to stay the same.

Your current theme folder can be found by logging into your hosting account (either via FTP or using the File Manager in your hosting control panel) and browse over to wp-content/themes/your-theme-folder (such as wp-content/themes/kale or wp-content/themes/kale-pro).


Updating via FTP


The easier method is updating via FTP. For that you will need an FTP client – we recommend FileZilla (it’s free). You will also need an FTP username and password. You can create that in your hosting control panel – here are some instructions on how to create an FTP account in Bluehost.

After logging into FTP using your FTP account, you will see something like this when you browser over to public_html/wp-content/themes/. On your local machine, extract the zip file that you downloaded from your LyraThemes account. Drag all the files from the extracted folder to the theme folder on your hosting. That’s it!



After the theme update, when you go back to your WordPress Dashboard and refresh the page, you should see something like this:



Updating via Hosting Control Panel (Bluehost)


If for some reason, you do not want to update your theme using FTP, you can also do it directly using your hosting control panel. We’re using Bluehost as an example here.

After logging into your Bluehost account, click on “cpanel”. You’ll see a link to “File Manager”.



Click on File Manager to see something like this. Browse on over to the theme folder, wp-content/themes/kale-pro in this case.



Now, as a rule of thumb, always back up anything you’re replacing or overwriting. So click on the theme folder, and hit “Compress” at the top. You can call  it anything like kale-pro-backup.zip.



Upload your new kale-pro.zip file (that you downloaded from your LyraThemes account).



Since we have a backup, now you can delete the main theme folder “kale-pro”.



Now simply extract the newly uploaded kale-pro.zip file by selecting the file and clicking “Extract” at the top. This will extract all the theme files into a folder. Here – please make sure that the theme folder name is exactly the same as the old theme folder (that you just deleted). If it is not, you can select the folder and click “Rename” at the top and give it the correct name.

If you have any questions, please contact us via our support form or leave a comment below.




23 responses to “Updating Your Theme”

  1. cphtimes says:

    I am having difficulty updating my theme in bluehost. I have ariel pro. what can be done? Additionally, i can’t amend my site in the live preview

  2. Culinarymantra says:

    Having difficulty to customize my page from the template

  3. roslynk says:

    Hey guys, my theme isn’t showing up on my folders in my Bluehost cPanel. Other themes that I’ve used in the past are there but not Kale Pro. Help!

  4. TMixer says:

    Have installed 1.7.1 and would download 2.0.1 … but the download-folder in my account is empty. What happens?

  5. K says:

    I cant customize and it is affecting my business. Please assist.

  6. Siri Lejeune says:

    I cannot download the update and also cannot customise.

  7. foodpampering says:

    Hi the pro version is working fine but for some reason I am seeing strange pictures that I never downloaded on my site. how do I remove this?

  8. myohsochelseakitchen says:

    I cannot figure out how to upgrade my theme. It will connect to the FileZilla. What port number do I use to connect? So lost!

  9. agodf007 says:

    I was able to update using the file manager option. I found it to be more user friendly. I tried using FTP but when I connected to my site there was nothing to see in the remote site. Do you have any idea why?

  10. Jennifer Hollibaugh says:

    I am not able to see anything in my ‘Downloads’ folder when logged into Lyra Themes. I purchased the Kale Pro back in January 2018. Do I need to be part of the monthly fee program in order to get the updates? If not, where could I find the update if it doesn’t show up in my downloads?

    • Abby says:

      After your subscription is cancelled, you can still use the theme you’ve purchased and your theme will remain functional at the latest version that you have. However you lose access to theme updates, any file downloads, or premium one on one support. More details on our FAQ page: https://www.lyrathemes.com/faq/.

      If you’d like to restart your subscription plan, you can do so by logging into your LyraThemes account, go to Subscriptions and click “Resubscribe”. Once your subscription is active again, your Downloads section will have the latest theme file(s) available for download again.

      Feel free to reach out to us via https://www.lyrathemes.com/support/ for more information.

  11. Natashia Ogunyemi says:

    I am unable to update to the newer version. I have downloaded it but the zip file is not in a “zip file”.

  12. Smitha says:

    I am unable to update to the Kale Pro 2.5 version.


    Two friendly, continuous improvement, suggestions:
    1. Perhaps you should include the child themes zip in all your themes in order to make it easier for us to use them. For those of us who always use child themes would help us save a little time.
    2. You should update/change the link to WordPress site Child theme instructions. The current link is:

  14. Ildiko says:

    Your theme has way too many problems with customization and updates. Seems like it has been going on for over a year. I purchased my theme last year and it seems the KalePro theme was out already. I am at a loss as to why I did not get the updated version.

    Maybe time to change from this theme to something else

    • Abby says:

      Ildiko, I am sorry to hear you’re having trouble with the theme. Can you please confirm which theme you’re referring to? And which version are you using right now?

  15. Michael Overton says:

    I purchased and downloaded the upgrade, copied all files over to the KALE folder in The themes folder.
    Went back to WP and do not see where to refresh the page, DO I do something else in cpanel?

    Please help!!!!

    -Mike Overton

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